Mamubaje's Privacy Policy — Your data is safe with us

Welcome to mamubaje. This privacy policy applies to the mamubaje website, mobile app, and all our services. We believe it is our ethical responsibility to keep every user's personal information completely safe. This policy is designed so you can clearly understand — what data we collect, why we collect it, how it is used, and how we keep it secure.

Mamubaje is a trusted Sports Betting platform for users in Bangladesh. Our privacy policy is built to meet international standards. By creating an account, logging in, or using any of our services, you are considered to have automatically agreed to this privacy policy. Please read it carefully in full.

• Applicability: This policy applies to all mamubaje members, visitors, and prospective users.
• Language: The Bangla version shall be considered the original and binding version.
• Functionality: This policy remains in effect for as long as mamubaje's services are active.
• Changes: Any changes to the policy will be announced via a notification on the website.

Mamubaje only collects information that is genuinely necessary to provide its services. We do not gather excessive or unnecessary data. A detailed breakdown of what is collected and why is provided below.

Mamubaje uses the data it collects solely for specific, legitimate purposes. Your information is never sold to third parties for commercial use. The purpose of each data use is clearly outlined below.

• Account Management: Your information is used to create, log in to, and secure your account.
• Identity Verification (KYC): Identity documents are verified to meet legal requirements and prevent fraud.
• Payment Processing: Your financial information is used to process deposits and withdrawals.
• Service Improvement: Usage patterns are analyzed to continuously improve the platform.
• Customer Support: Your contact information is used to handle support tickets and resolve issues.
• Promotions & Offers: To send you relevant bonuses and offers based on your preferences.
• Security Monitoring: To detect unusual activity and ensure account security.
• Legal Compliance: To comply with applicable laws and regulatory requirements.

Mamubaje uses industry-leading technology to protect your data. Our server infrastructure operates in accordance with international security standards. Every transaction and piece of personal information is stored in encrypted form.

• SSL/TLS Encryption: All data transmitted via the website and app is secured with 256-bit SSL encryption.
• Data Encryption: Stored sensitive data is protected with AES-256 encryption.
• Two-Factor Authentication (2FA): 2FA can be enabled to add an extra layer of security to your account.
• Firewall Protection: Advanced server-level firewall and DDoS protection are in place.
• Regular Audits: Regular security team reviews and penetration testing are conducted.
• Data Retention Period: Even after account closure, certain data is retained for a defined period as required by law.
• Access Control: Only authorized personnel have access to data that is strictly necessary for their role.

Mamubaje never sells your personal data to third parties. However, in certain specific circumstances, limited data sharing may be necessary. These cases are outlined transparently below.

• Payment Provider: Necessary information is shared with payment gateways such as bKash, Nagad, and Rocket to process deposits and withdrawals.
• Identity Verification Services: During the KYC process, your data may be shared with regulated verification providers.
• Legal Authorities: We are legally required to provide data in response to a court order or valid request from a government authority.
• Fraud Prevention: Data may be shared with security agencies to prevent fraud or criminal activity.
• Company Restructuring: In the event of any merger or acquisition of mamubaje, the new owner will be bound by the same privacy policy.

Your data will not be shared with any third party for purposes beyond those listed above. mamubaje stands firmly by this commitment.

Mamubaje uses cookies and similar technologies on its website and app. Cookies are small text files stored in your browser or device. They help improve your browsing experience and ensure the platform functions correctly.

• Essential Cookies: Essential for maintaining login sessions and core platform functionality. These cannot be disabled.
• Functional Cookies: Used to remember your preferred language, theme, and settings.
• Analytics Cookies: Used to analyze which pages are visited most and understand usage patterns.
• Cookie Controls: You can delete or block cookies at any time through your browser settings.
• Cookie Expiry: Session cookies are deleted when the browser is closed. Persistent cookies last for a maximum of 12 months.

Mamubaje believes every user has the right to full control over their own data. We respect the following rights and will assist with any related request.